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2978346 - How to check if e-mails are sent and the sender from Identity Authentication Service


IAS end-users state that they don't receive e-mails from IAS for various actions like account activation (when a new user account is created in IAS) and password reset. There is a need to troubleshoot if the e-mails are actually sent from IAS to determine if the issue is with IAS or the e-mail server.



Identity Authentication


Identity Authentication 1.0 ; SAP Business Technology Platform all versions


535 Authentication Failed, 535 Incorrect authentication data, Email could not be sent to , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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