SAP Knowledge Base Article - Public

2978412 - Job Requisition's Audit Trail shows In Progress step although the requisition is Closed - Recruiting Management

Symptom

Job Requisition's Audit Trail shows In Progress step instead of showing as complete since the requisition is Closed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Open the job requisition
  3. See that the job requisition is closed
  4. Open the information about the requisition
  5. See that the job requisition audit trail says that is still in progress

Cause

The job requisition status (field id="status") is set as Closed and that is make the job requisition not editable, and the route map not visible.

Resolution

To be able to proceed with the approval, it'll be required to Reopen the Job Requisition and do the edits as required. Then, complete the route map to fully approve the job requisition.

Keywords

req, requisition, job, closed, status, step, route, map, approval, reopen, in, progress, audit, trail. , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions