SAP Knowledge Base Article - Preview

2978551 - Interaction tags are always kept as lower case

Symptom

Although you passed InteractionTags through odata service such as API_MKT_INTERACTION in uppercase (e.g. #CAPITAL,#FOOD, #POP), tags are still stored by lower case as following.

Fiori UI:
        Fiori Tag.JPG


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Environment

  • SAP Marketing Cloud Edition
  • SAP Marketing On-Premise - All licensed versions

Product

SAP Marketing all versions ; SAP S/4HANA Cloud all versions

Keywords

capital letter , KBA , CEC-MKT-DM-IA , Interaction , CEC-MKT-DM-IC , Interaction Contact , Problem

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