SAP Knowledge Base Article - Public

2978690 - Understanding Full vs. Functional Users in Employee Central Licenses

Symptom

  • This article provides a detailed explanation of the distinctions between full and functional users for an Employee Central License. 
  • It aims to help users understand the roles and access levels associated with these user types.

Image / Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central 

Reproducing the Issue

  1. Identify the user type in Employee Central (Full User or Functional User). 
  2. Check the employment status and system of record settings in Employee Central. 
  3. Verify access permissions and contingent worker flags for the user.

Cause


The issue arises due to differences in user roles, employment status, and system of record configurations in Employee Central.

Resolution

Full User:

  • Active employment in Employee Central.
  • Employee Central is the system of record.

Functional User:

  • Non-employee (including contingent workers/contractors).

    Contingent worker flag is set to Yes in Employee Central
  • Employee Central is not the system of record.

    The user has read-only access to Employee Central
  • Employee Central is the system of record, but the employee does not have access to the system (no User Login permission granted).

  • Seasonal workers.

Should you have any questions, please engage your SAP SuccessFactors Customer Engagement Executive.

Note: EC users without User Login or Mobile Access permissions will be considered functional users, so these permissions cannot be kept if they should not be considered full users.

See Also

2584658 - HRIS Sync - How to Check if a User is an EC User using the Integration Center

2092931 - Employee Central: Some users do not Synchronize via HRIS Sync and do not appear in Ad Hoc and ORD Reports (IS_EC_SYSTEM_OF_RECORD)

2784798 - Active User and Active Functional User - Learning Usage Measurement

User Types in Employee Central | SAP Help Portal

Keywords


full user, functional user, contingent worker, seasonal worker, Employee Central, system of record, SAP SuccessFactors, HRIS Sync, compliance, license management, user roles, employment status, access permissions, contingent worker flag, temporary contract , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , How To

Product

SAP SuccessFactors Employee Central all versions