Symptom
- When accessing Embedded Analytics reports in SAP S/4HANA Cloud Public Edition, the following message is displayed:
It seems your profile is not configured for this system. - In the browser console, you can see the following error:
User is not properly configured or user may not exist in tenant
Environment
SAP S/4HANA Cloud Public Edition
Cause
User has not been synchronized from SAP S/4HANA Cloud Public Edition to the embedded SAP Analytics Cloud (SAC) system.
Resolution
- Run a new job in the Identity Provisioning Service (IPS) to synchronize the user.
- If only certain users are failing, assure that the user is in validity period in S/4HANA user record and the source system for the person record.
- For more information, see SAP Identity Provisioning (IPS) is now bundled with SAP S/4HANA Cloud Public Edition! and Start and Stop Provisioning Jobs.
In case you have doubts about the resolution step "run a new job": In IPS UI go to Source Systems > select the source > click on Jobs tile > run a sync job. This is the way how you can run a job in IPS.
See Also
- 2879612 - Users are unable to access embedded SAP Analytics Cloud (eSAC) in various line of business applications such as SAP S/4HANA Cloud Public Edition
- 2719566 - How to export job logs, systems and self-analyze for IPS
- 3305548 - How to resolve "It seems your profile is not configured for this System. Please contact your system administrator or end this session and try again later" error in Embedded SAC? - SAP for Me
Keywords
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