SAP Knowledge Base Article - Public

2978817 - It seems your profile is not configured for this system - Embedded Analytics not working in SAP S/4HANA Cloud Public Edition

Symptom

  • When accessing Embedded Analytics reports in SAP S/4HANA Cloud Public Edition, the following message is displayed:

    It seems your profile is not configured for this system.

    error.png

  • In the browser console, you can see the following error:

    User is not properly configured or user may not exist in tenant

Environment

SAP S/4HANA Cloud Public Edition 

Cause

User has not been synchronized from SAP S/4HANA Cloud Public Edition to the embedded SAP Analytics Cloud (SAC) system.

Resolution

  • Run a new job in the Identity Provisioning Service (IPS) to synchronize the user.

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In case you have doubts about the resolution step "run a new job": In IPS UI go to Source Systems > select the source > click on Jobs tile > run a sync job. This is the way how you can run a job in IPS.

See Also

Keywords

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Product

SAP Analytics Cloud 1.0 ; SAP S/4HANA Cloud Public Edition all versions