SAP Knowledge Base Article - Public

2978825 - How to verify the version of the Installation package of Crystal Reports?

Symptom

  • How to verify the Installation Package version?
  • How to find out the version of Crystal Reports the installation package file correspond to?
  • How to find what version of Crystal Reports the Installation file is for, without starting the installation?

Environment

  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020 
  • SAP Crystal Reports 2025

Resolution

  • To know the version of Crystal Reports the Installation Package file correspond to:
    • Search the Installation Package File name on the SAP Software Downloads; or
    • Look at the version number in the file "productid.txt", found in the Installation Package.
         
        
  • Search the Installation Package File name on the SAP Software Downloads
       
    1. Go to the SAP Software Downloads  ( https://me.sap.com/softwarecenter )
       
    2. Login with your SAP User ( S-User ID )
        
    3. Enter the Installation Package file name in the search box, on the right of "Download Software", without the file extention. 
      ( For example: CR202004P_700-70005715 )

      Version - 01.png
        

    4. It will display the installation package file name, and the version of Crystal Reports it correspond to.
       
      Verion - 02.png
          
            
        
  • Look at the version number in the file "productid.txt"
      
    1. Extract the files on your local computer.
        
    2. Navigate to the following folder: {installation package}\DATA_UNITS\CrystalReports\
        
    3. Open the file: productid.txt 
       
    4. It will display the version of Crystal Reports the installation package file is for. 

      For example: It will display in the file:

          BuildVersion=14.2.7.2427.crystalreports_one_aurora42_sp_rel

      Which correspond to Support Pack 07 of Crystal Reports 2016  

Keywords

CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To

Product

SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025