SAP Knowledge Base Article - Preview

2978845 - Instance Refresh: Using the Production Instance as the Target

Symptom

  • In the Instance Refresh Tool, a Production instance was chosen as the target, resulting in a validation failure.
  • To verify the tooltip message in the status column, click on the question mark icon. The tooltip will display the following message: "Instance Refresh is not supported for a target as a productive tenant."
  • The error "TENANTREFRESH_VALIDATION_FAILED_FOR_LIVE_PRODUCTIVE_INSTANCE" is found in the IRT logs.


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

TLS-13302 , IRT, Source, Target, Productive Tenant, Validation Failed, TENANTREFRESH_VALIDATION_FAILED_FOR_LIVE_PRODUCTIVE_INSTANCE,  , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , LOD-SF-PLT-REF , Instance Refresh , Problem

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