Symptom
Error occurs when forwarding a candidate to a job requisition.
An application error occurred. Please try again later, or notify support if the issue keeps occurring.
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Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Go to a Requisition.
2. Click Candidates tab
3. Select any candidate
4. Click Take Action and "Forward to Requisition"
5. Error will appear
Cause
Issue with the 'Internal and External Applicant Search Settings' configuration. The locale English US is mandatory almost for all operations and it serves as default locale for the relevant operation.
Resolution
1. In Provisioning > Select 'Internal and External Applicant Search Settings'
2. If you don't have access to Provisioning, then you can go to Admin center > 'Internal and External Career Search Settings'
3. On the left click 'Select Language' panel, select 'English US (English US)'
4. Click 'Save Setting' button
5. Then you can proceed to forward candidate to requisitions without any issue
Keywords
Forward to Requisition, RCM-74413 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem