SAP Knowledge Base Article - Public

2979032 - Unable to forward candidate to job requisition - Recruiting Management


Error occurs when forwarding a candidate to a job requisition.

An application error occurred. Please try again later, or notify support if the issue keeps occurring.
errorId=null, timestamp=null, errorMessage=Cannot read property 'renderHtml' of null, errorName=TypeError


SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to a Requisition.
2. Click Candidates tab
3. Select any candidate
4. Click Take Action and "Forward to Requisition"
5. Error will appear


Issue with the 'Internal and External Applicant Search Settings' configuration. The locale English US  is mandatory almost for all operations and it serves as default locale for the relevant operation.


1. In Provisioning > Select 'Internal and External Applicant Search Settings'
2. If you don't have access to Provisioning, then you can go to Admin center > 'Internal and External Career Search Settings'
3. On the left click 'Select Language' panel, select 'English US ‎(English US)‎'
4. Click 'Save Setting' button
5. Then you can proceed to forward candidate to requisitions without any issue


Forward to Requisition, RCM-74413 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem


SAP SuccessFactors Recruiting all versions