SAP Knowledge Base Article - Public

2979342 - New Manager's photo is not reflecting in 1:1 Meeting page after manager change - Continuous Performance Management

Symptom

Old manager's photo is still showing as the current manager of a user in 1:1 meeting page.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Prior to Manager change, Employee started a meeting with old Manager.
  2. Manager change has taken place. New Manager or Employee navigates to CPM page.
  3. Click Start Meeting.
  4. On the 1:1 meeting page header, photos of both Employee and old Manager is showing, instead of the new Manager's photo. 

Cause

This is a current system limitation.

Resolution

  1. User will have to update the existing meeting (new entry, new activities, etc.).
  2. Click 'Save and Finish' button.
  3. The photo will then be updated to the new manager's.

Keywords

SuccessFactors, SF, Continuous Performance Management, CPM, New Manager, Manager Change, Photo, Picture, Start Meeting , KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals 2005