Symptom
You observe Sales order KLM created for m quantity of product DEF, However in the delivery request and Pick Task Delivery Quantity is n.*KLM refers to Sales Order id, m refers to quantity defined in Sales Order, DEF refers to Product id, n refers to quantity populated in Delivery Request and Pick Task.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Outbound Logistics Work Center
- Navigate to Delivery Requests View
- Search for Sales Order KLM
- You observe Delivery Request quantity is n, However Sales Order quantity is m
- Go to Outbound Logistics Work Center
- Navigate to Task Control View
- Search for Pick Task
- You observe Pick Task quantity is n, However Sales Order quantity is m
Cause
During confirmation of pick task User entered n quantity instead of m quantity which resulted in quantity populating n in Total Requested Quantity in Outbound Delivery Request Warehouse Request, Warehouse Order & Pick Task.
Resolution
In Pick Task, User is allowed to enter over and above requested quantity, there is no hard stop here, Hence Pick Task quantity n & Delivery Request Quantity n is higher than Requested Quantity of Sales Order m. This is the standard behavior as designed.
Keywords
Pick Task quantity, Delivery Request Quantity, higher, Sales Order, sales order quantity , KBA , AP-SLP-TSK , Site Logistics Task , Problem
SAP Knowledge Base Article - Public