SAP Knowledge Base Article - Public

2979344 - Pick Task quantity & Delivery Request Quantity is higher than Requested Quantity of Sales Order

Symptom

You observe Sales order KLM created for m quantity of product DEF, However in the delivery request and Pick Task Delivery Quantity is n.*KLM refers to Sales Order id, m refers to quantity defined in Sales Order, DEF refers to Product id, n refers to quantity populated in Delivery Request and Pick Task.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics Work Center
  2. Navigate to Delivery Requests View
  3. Search for Sales Order KLM 
  4. You observe Delivery Request  quantity is n, However Sales Order quantity is m
  1. Go to Outbound Logistics Work Center
  2. Navigate to Task Control View
  3. Search for Pick Task
  4. You observe Pick Task quantity is n, However Sales Order quantity is m

Cause

During confirmation of pick task User entered n quantity instead of m quantity which resulted in quantity populating n in Total Requested Quantity in Outbound Delivery Request  Warehouse Request, Warehouse Order & Pick Task.

Resolution

In Pick Task, User is allowed to enter over and above requested quantity, there is no hard stop here, Hence Pick Task quantity n & Delivery Request Quantity n is higher than Requested Quantity of Sales Order m.This is the standard behavior as designed.

Keywords

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Product

SAP Business ByDesign all versions