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2979978 - Internal server error. (RWS 00070) when trying to schedule Crystal Reports after upgrading to BI 4.3


  • After upgrade to BI 4.3, when trying to schedule Crystal Reports based on BW data source, the following error message is returned:
    • Internal server error. (RWS 00070)
  • Fiddler trace shows HTTP 500 error for the following REST call:
    • http://<RESTful URL>/biprws/infostore/<SI_ID>/rpt/ce/dblogons/bwQueries
  • RESTful Web Service trace (biprws) will show an error similar to:
    • JCo callStarted() with clientID <CID>, systemID <SID>, function_name RFC_METADATA_GET.  Passport: .
      General exception caught
      java.lang.RuntimeException: /CRYSTAL/GET_VARIANTS not found in SAP.



  • SAP BusinessObjects Business Intelligence Platform 4.3 (BI 4.3)
  • Crystal Reports 2020
  • SAP Business Warehouse (BW)


SAP BusinessObjects Business Intelligence platform 4.3


KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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