SAP Knowledge Base Article - Public

2980060 - Error when Initiate Onboarding from RCM: [ErrorCode - 500; ErrorMessage- keyName]

Symptom

Error occurred when Initiate Onboarding from RCM: [ErrorCode - 500; ErrorMessage- keyName]

Environment

Onboarding 1.0

Reproducing the Issue

Initiate Onboarding from RCM

Error occurred [ErrorCode - 500; ErrorMessage- keyName]

Cause

In Data Dictionary >> RX, multiple keys sharing the same Ext Code Key keyName.

Resolution

  1. Go to Data Dictionary >> RX
  2. Export
  3. Search keyName  to check if it is shared by multiple keys as Ext Code Key
  4. Correct that and make sure the Ext Code Key is unique for fields in Data Dictionary.

Keywords

KBA , LOD-SF-OBD-INT , Integrations with Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions