Symptom
- The preformance in BI is slow.
- The search result can not be displayed.
- Failed to view reports with the error below:
The document cannot be retrieved from the File Repository Server. (WIS 30951) (Error : INF)
Unknown error in semantic layer (Error : INF)
- The below error is outputted in the trace log of the InputFileRepository Server:
assert failure: (frs.cpp:1077). (m_orb->_OB_getRef() == 1 : The reference count of orb is not 1. But 2).
- The below error is outputted in the trace log of the InputFileRepository Server:
**ERROR:SLProxyBridge:Error from SL Service: : Error: Unknown error in semantic layer ErrorCode: DSL 00000 StackTrace: *** com.businessobjects.mds.sdk.plugin.desktop.SLMetaDataInfoObject.internal.DSLMetaDataFile.getFrsContent(DSLMetaDataFile.java:315) null *** com.crystaldecisions.sdk.exception.SDKServerException.map(SDKServerException.java:99) The FRS does not have a CMS connection. (FWB 00060)
OCA_Abuse exception 6416 at [authrequest.cpp : 407] 65316 {} ...The FRS was unable to contact a CMS to authenticate the request.
- The error below could be found in the event viewer log:
Communication failure.(FWM 00001)
- The issue could be avoided by restart BI server.
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Environment
SAP BusinessObjects Business Intelligence platform 4.2 SP7 Patch2
Product
Keywords
KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem
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