SAP Knowledge Base Article - Public

2980137 - The Message Id is Displayed Along with the Broadcast Message Content

Symptom

It is not possible to to hide the message id infront of the broadcast messages.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the Broadcast Messages view.
  3. Click on a new button and create new broadcast message LMN (where LMN represent the broadcast message newly created with id LMN).
  4. Logout and login again.
  5. You will see the system broadcast message which is display is showing the message id LMN infornt of message.

Cause

There is no setting or configuration to hide the message id along with message information.

Resolution

The broadcast message will display along with message id and this is the system expected behavior. An idea was raised in our Customer Influence Session below but outcome was as 'not planned' due to lack of votes. You can create a new entry for a new evaluation.

See Also

Customer Influence Session link - "Broadcast message remove ID in popup"

Keywords

Broadcast ; ID ; Administrator ; Remove ; Message ; , KBA , message id , LOD-CRM-SC-BRO , Broadcast , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions