SAP Knowledge Base Article - Public

2980321 - Search Employees via Create New Forms Option in the Performance Inbox - Performance Management

Symptom

  • In the Performance Inbox (My Forms), there is an option to create new forms for users other than Self, Direct Reports, HR Reports & Matrix Reports via the Search for the subject form containing the following filters: Division, Department, Location, First/Last Names, and Username.
  • The Create New Forms search filters only appear for a few Performance Form Templates.
  • This article explains the Form Template setting "Allow form creator to select anyone as the subject"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

In the Performance Inbox (My Forms), there is an option to create new forms for users other than Self and Direct Reports (or HR Reports/Matrix Reports).

Replication steps:

  1. Go to Performance Inbox
  2. Select "Create New Form"
  3. Select a form template

On the select subject screen, it is possible to search for form subjects via Division, Department, Location, Names, Username:

Inbox search filters.png

If a different form template is selected, it is only possible to create new forms for Self and Direct Reports:

self and direct reports.png

Cause

"Allow form creator to select anyone as the subject" has been enabled in the Form Template Settings for the form template containing the Search for the subject form.

Resolution

If there is no requirement for a form creator to create forms from the Performance Inbox for users outside their direct hierarchy (Self & Direct Reports/HR Reports/Matrix Reports), then the following setting should be disabled per form template:

 Go to Admin Center > Form Template Settings > Disable the "Allow form creator to select anyone as the subject" setting:

form creator select subject.png

 

The setting that controls the default targets of the Create new forms option is the following Form Template Setting:

Default targets create new forms.png

See Also

2077983 - Managing Performance Inbox Folders - Performance Management

2076100 - Launching Forms - Create New Form Button via the Performance Inbox - Performance Management

2075954 - Performance Inbox Features - Performance Management

Keywords

PM, PMU, Performance Management, My Forms, Inbox, Create, Launch, Find, Filtered by, With, Using, subject, permission, rbp, role based, configuration, form template settings, options, target population, self, direct reports, wider, population, division, department, location, all employees, disable, hierarchy, matrix reports, hr reports, self only, subject, employee, Allow form creator to select anyone as the subject , KBA , LOD-SF-PM , Performance Management , How To

Product

SAP SuccessFactors Performance & Goals all versions