Symptom
- When trying to create an ERP connection, the following error appears: "Unable to connect to xxx. Ensure that the connection details are correct
- Network trace shows errorDetails: [{messageId: "ERROR_INVALID_CONNECTION_INFO",…}]
- Tomcat log shows: Caused by: com.sap.connectivity.foundation.impl.ConnectionError: org.xml.sax.SAXParseException; lineNumber: 7; columnNumber: 75; The entity name must immediately follow the '&' in the entity reference.
06-Oct-2020 13:06:48.689 SEVERE [http-nio-8080-exec-9] com.sap.fpa.logging.CoreLogger.log ERROR_INVALID_CONNECTION_INFO
Environment
- SAP Analytics Cloud (Enterprise)
- Import Data Connection to an SAP ERP system
Reproducing the Issue
- Create an import connection from SAC using the SAP ERP option.
- Connection cannot be established and it fails with the error message.
Cause
The SAP ERP user's password contains special characters.
Resolution
Remove special characters from password.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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