SAP Knowledge Base Article - Public

2980703 - My Team Time Entries Query Not To Be Seen

Symptom

My Team Time Entries Could Not Be Seen For The Logged In User.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Time Recording Work Center.
  2. Then to Time Entries View.
  3. "My Team Time Entries" query is not to be Seen.

Cause

The Logged In user is a Manager. The query sets pertaining to Team's Time Entries are hidden for the Users who are assigned with the Manager  role.

Resolution

The Manager could see his/her Team members' Time entries via couple of ways:

 Option 1:

  1. Go to the Time Recording Work Center.
  2. Then to the Time reports View.
  3. Here the Manager can view query sets related to his/her Team's Time reports through which their time Entries can be viewed.

 Option 2:

If a Manager is set as an Approver in the Time Report's Approval Process, then the Time reports and its Time entries can be viewed through the notification when a Time Report is submitted for Approval by the Team Members.

Keywords

My Team Time Entries, Manager, Time Recording , KBA , time entries , time recording , time reports , my teams time entries , LOD-CRM-SRP-TE , Time Entry , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2008