SAP Knowledge Base Article - Public

2980887 - Is it Possible to Add Additional Recipients Automatically on DocuSign - Recruiting Management

Symptom

When creating a DocuSign Offer Letter, the candidate name and emails comes automatically into the DocuSign page. Is it possible to automatically add additional recipients, like Recruiter or Hiring Manager as well?

Environment

SAP SuccessFactors Recruiting Management

Resolution

Currently, the integration between SuccessFactors and DocuSign will only pull the candidate information as the recipient, if any other recipient needs to be added, the users needs to do it manually.

If you have a business requirement to have additional recipients added automatically into the DocuSign Offer, please submit an enhancement request on our Influence Portal. Your idea will be reviewed by Product Management team and if successfully voted and approved, can be added in future releases. Please refer to the following KBA for more information - https://launchpad.support.sap.com/#/notes/2090228

Here is an example from our Influence Portal for a similar request - https://influence.sap.com/sap/ino/#/idea/253901

Keywords

Docusign, Additional, Recipient, Add, Automatically , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions