SAP Knowledge Base Article - Preview

2981200 - Account Field Not Seen in New Quick Create Screen For Tickets

Symptom

Account Field is Unavailable on Ticket New Quick Create (QT) Screen, though they are made enabled in Ticket Quick Create(QC) Screen and Ticket Thing Inspector(TI) Screen.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins 2020 ; SAP Cloud for Customer core applications 2008

Keywords

Account, Customer, Individual Customer, QT, Ticket , KBA , account field qt ticket , customer qt , individual customer qt , LOD-CRM-SRP , Service Request Processing , Problem

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