Symptom
Workflow for Benefit Open Enrollment does not work (Cart Enrollment)
Environment
SAP Successfactors Employee Central - Global Benefits
Reproducing the Issue
- Go to the Benefits Page
- Add a benefit to Cart
- Save the transcation
Cause
If you go to Configure Object Definition > BenefitOpenEnrollmentCycleConfiguration >the field cartWorkflowId is inactive
Resolution
Making cartWorkflowId to active will resolve the issue.
You can do the following:
- Go to Configure Object definition
- Search for BenefitOpenEnrollmentCycleConfiguration
- Click on Take Action > Make Correction > go to the cartWorkflowId > details > set it to active
- Save the transaction
See Also
Keywords
OpenEnrollment, Workflow, Benefits , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
Product
SAP SuccessFactors HXM Core 2005