SAP Knowledge Base Article - Public

2981537 - Error on Additional Data Collection step - Onboarding


The onboardee is facing an error in Addtional Data Collection : errorId=null, timestamp=null, errorMessage="__detailsPageONB -FORMNAME" is not a valid ID., errorName=Error, server=13pc47bcf01,

Note: FORMNAME will change according to the form name which is throwing the error

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding


 ID given for the object in the configuration UI contain spaces or special characters.


  1. Navigate to Manage Document Template Mapping and check all the existing mappings.
  2. If you find any mapping with space or special characters in Placeholder column, recreate the object in Manage Configuration UI and test again


errorMessage=, is not a valid ID, errorId=null, timestamp=null, errorName=Error , KBA , LOD-SF-OBX-DC , Personal Data Collection , LOD-SF-OBX , Onboarding 2.0 , Problem


SAP SuccessFactors Onboarding