Symptom
You are performing a termination in Offboarding 2.0 and the emails for resignation approval is not being send.
Environment
SAP Successfactors Onboarding 2.0
Reproducing the Issue
Initiate Offboarding for an employee.
Cause
One of the possible causes for this issue is that the Employer or Employee review steps were skipped. In case the step is skipped, the corresponding notification will not be sent as well.
Resolution
Make sure that your Offboarding steps are not being skipped.
See Also
Keywords
offboarding, employee, employer, review, resignation, email, obx, 2.0 , KBA , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem
Product
SAP SuccessFactors Onboarding all versions