SAP Knowledge Base Article - Public

2981690 - Refresh action will reset all filters in SAP Analytics Cloud mobile app


Refresh action will reset all filters in SAP Analytics Cloud mobile app


  • SAP Analytics Cloud (Enterprise)
  • SAP Analytics Cloud mobile app

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Create a new story and add a Responsive Page.
  3. Add one chart/table based on sample model [BestRunJuice_SampleModel].
  4. Add multiple story filters or page filters on any dimension.
  5. Save the story.
  6. Log on to same tenant from SAC mobile app and then open the story.
  7. Try to change selection in those filters.
    => The chart/table will shown data according to the selected range by filters.
  8. Click Refresh in the context menu in SAC mobile app.
    => The selection in those filters will be reset to the value(s) saved in step 5.


  • It is by-design.
  • Refresh action will reset all filters, which are changed when viewing the story in SAP Analytics Cloud mobile app.
  • It is different from the behavior of Refresh button in menu of story when it is opened in browser. Instead, the refresh button in SAC mobile app works as "Reload" like using browser refresh button.


  • Change individual filter to other values instead of using Refresh button if you don't want to reset all filters.

See Also

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SAP Analytics Cloud 1.0