SAP Knowledge Base Article - Public

2981693 - Create new purge request

Symptom

DRTM Inactive candidate purge notification settings under Admin Center >> Data Retention Management >> Create New Purge Request .

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors - Recruiting Management (RCM)

Reproducing the Issue

  • Login to Bizx
  • Go to Admin center >> Data Retention Management
  • Create New Purge Request
  • Select a purge request type:  DRTM Inactive Candidate Purge
  • See the settings "Notify candidates before" is mandatory and needs to be filled

Cause

This feature was introduced as a part of RCM-64977.

Where  Imminent Candidate Purge Notification e-mail trigger  is to ensure that inactive candidates receive an advance notification to take action before their profiles are purged.\

Now, even if the trigger is disabled still under Create New Purge Request >> "Notify candidates before" is mandatory.

Resolution

This is an expected behaviour which was introduced as a part of b2005 release. You have to fill in the values over there to proceed . Now since the trigger is not enabled candidates wont be receiving the notification that their profile is not going to be purged.

You can proceed ahead and raise an enhancement following the kba https://launchpad.support.sap.com/#/notes/2090228

See Also

https://help.sap.com/viewer/7ca586a7a19b4594a06bedb7eb3e6729/2005/en-US/aa233a3455234e6b87574787858eb51e.html

Keywords

Imminent Candidate Purge Notification e-mail trigger  , RCM-64977,  , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting 2005