Symptom
According the symptoms the issue refers to some issue with SAP Java Connector. You want to know what information is required to open an case to SAP Support.
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Environment
SAP Java Connector (JCo)
Product
SAP NetWeaver all versions
Keywords
JCo, Java Connector, SAP Java Connector, java application , KBA , BC-MID-CON-JCO , Java-Connector , Problem
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