Symptom
How to request the reset of PFS Password
*This KBA is intended only to Partners and SAP Product Support*
Environment
SAP SuccessFactors Onboarding
Resolution
- The Password for the PFS is the same password used to login for Community Portal. If you need to reset the password Go to below path in Community portal: Account & Settings -> Login Settings. Here you will see the option to reset the password.
- The following link can be used as well https://accounts.sap.com/ui/createForgottenPasswordMail?spId=5790b66ce4b015f1f961f708&targetUrl=https%3A%2F%2Fhelp.sap.com%3FRelayState%3Doucrsfjqjvodtxhcxoipthldc&sourceUrl=
Note before resetting the PFS password
- Close all browsers/tabs with any opened SAP accounts
- If you opt to use the reset link above, make sure to open it in an incognito browser
- Once the reset password page opened, make sure to provide the P-user associated in your company ID that can be found in the Provisioning
- Once done, a reset email link will be sent to the email associated to your P-user
- Open the reset password link again in an incognito browser
- Provide the new password
PS: Please find the attachment associated with the KBA for more details on Password Reset.
Keywords
password , PFS , Print Services , Document , reset , credentials, obx , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , How To
Product
SAP SuccessFactors Onboarding all versions
Attachments
p-s-user_reset_password 2.pdf |