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SAP Knowledge Base Article - PreviewSymptom
Need of clarification what constitutes a supportable incident opposed to a Consulting inquiry for Solr (CX Commerce) Solutions.
And definitions for issues considered as Consulting Inquiries are provided.
For on premise solutions please refer to SAP Note 83020 What is Support – What is Consulting: On Premise solutions.
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Product
SAP Commerce all versions
Keywords
KBA , CEC-SCC-COM-SRC-SER , Search and Navigation , How To
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