Symptom
An error Changing TEXT-CONTENT not possible; field is read-only is trigger in closed ticket on adding an internal comment.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Notes facet , Closed ticket , KBA , internal comment , text-content , LOD-CRM-SRP , Service Request Processing , Problem
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