SAP Knowledge Base Article - Public

2982382 - Donut Chart in the Attachments WOCV does not display any Data

Symptom

The Donut Chart in the Attachments view in the Library workcenter does not display any Data, and it cannot be hidden either.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Library work centre.
  2. Go to the  Attachments view.
  3. Click on the Donut chart symbol.

Result: donut chart does not show any entries.

Cause

 This is a technical limitation. The data shown in the Attachments WCV don't come from a single business object but multiple business objects, hence the donut chart cannot display values.

The donut chart cannot be removed due to technical limitations, as there is no adaptation/personalization options available for hiding the donut chart.

Resolution

This is the system behaviour.

Keywords

donut chart, attachments, library, no entries, no data , KBA , LOD-CRM-BF-ATT , Attachments , LOD-CRM-BF-DLP , C4C: CRM Basic Function - Document Lookup , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions