Symptom
The Donut Chart in the Attachments view in the Library workcenter does not display any Data, and it cannot be hidden either.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Library work centre.
- Go to the Attachments view.
- Click on the Donut chart symbol.
Result: donut chart does not show any entries.
Cause
This is a technical limitation. The data shown in the Attachments WCV don't come from a single business object but multiple business objects, hence the donut chart cannot display values.
The donut chart cannot be removed due to technical limitations, as there is no adaptation/personalization options available for hiding the donut chart.
Resolution
This is the system behaviour.
Keywords
donut chart, attachments, library, no entries, no data , KBA , LOD-CRM-BF-ATT , Attachments , LOD-CRM-BF-DLP , C4C: CRM Basic Function - Document Lookup , Problem