SAP Knowledge Base Article - Public

2982486 - Content Displaying Articulate Mobile Player App

Symptom

After Creating or reciving content created from the articulate software, launching the content in the SuccessFactors LMS. There is a screen displayed to "Get the Free Articulate Mobile Player App."

Environment

SAP SuccessFactors Learning Managment System

Cause

The Articulate program that creates the content embeeds this slide/content into the content that the user created. This is something developed and deployed by the Content Creator/Software. This is not a screen that the SAP LMS Development team developed for Articulate Software as the only app we support is the SuccessFactors App. 

Resolution

Reach out to the Articulate Support team to learn more if you are able to disable this to be deleted in the version of software you own, or reach out to the content vendor you purchased your content from to see if this can be removed for your content. 

Keywords

Android, iOS, SuccessFactors App, Play Store, Apple store, Preview App, Learning by successfactors , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-MOB , Mobile Application Issues Only , How To

Product

SAP SuccessFactors Learning all versions