Symptom
When attempting to email more than 100 candidates in a Talent Pool the "Send Mail" button is greyed out.
- How to send an email to more than 100 candidates from a Talent Pool?
- Is it possible to increase the number of candidates per page?
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Recruiting
- Go to Candidates
- Go to Talent Pools
- Open a Talent Pool where you have more than 100 candidates
- Tick the box next to Candidates column header to select all candidates
- The "Send Mail" button gets greyed out
Resolution
It is currently not possible to select all candidates and send an email if the Talent Pool has more than 100 candidates.
As a workaround, select all the available candidates per page (100) and then click on "Send Mail". Repeat this process on the next page. As of now, the maximum number of candidates displayed per page is 100.
There is currently an enhancement request submitted to have this behavior changed so please feel free to vote on it so it can possibly become an enhancement in future releases: 331602 -Send e-mail to more than 100 candidates in Talent Pool.
See Also
2090228 - How to submit ideas for SAP SuccessFactors Products
Keywords
talent, pool, candidates, send, mail, email, maximum , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Product Enhancement
SAP Knowledge Base Article - Public