SAP Knowledge Base Article - Public

2982573 - Send Email from Talent Pool to more than 100 Candidates - Recruiting Management


How to send an email to more than 100 Candidates from a Talent Pool?

When attempting to email than 100 hundred candidates in a Talent Pool the "Send Mail" buttin is greyed out.

Also, is it possible to increase the number of candidates per page?


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Go to Candidates
  3. Go to Talent Pools 
  4. Open a Talent Pool where you have more than 100 Candidates
  5. Tick the box next to Candidates to select all Candidates
  6. The "Send Mail" button gets greyed out 


It is currently not possible to select all candidates and send a mail if the Talent Pool has more than 100 candidates. You would need to select the available candidates per page (100), click on "Send Mail" and repeat the process on the next page.

As of now, the maximum number of candidates displayed per page is 100. 

Please submit an idea in the SAP Customer Influence Portal by following the steps outlined in the KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products.


Talent Pool, Candidates, Send Mail , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem


SAP SuccessFactors Recruiting all versions