SAP Knowledge Base Article - Public

2982592 - Cannot Change Revenue Assignment in Customer Invoice

Symptom

The invoice has been sent for revision and it is expected that the Revenue Assignment of the document will be able to be changed.

Environment

SAP Business ByDesign

Reproducing the Issue

In this example, Customer Invoice ABC will be used (ABC representing the ID of the document).

  1. Go to the Customer Invoicing work center.
  2. Click New Manual Invoice.
  3. Enter the required information.
  4. Navigate to the Items tab.
  5. Select the Revenue Assignment subtab.
  6. Enter the required information.
  7. Click Release. 

The document is sent for approval.
Approver sends the document back for revision.

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Documents view.
  3. Search for the ID ABC.
  4. Click Edit.
  5. Navigate to the Items tab.
  6. Select the Revenue Assignment subtab.

G/L Account and Account Assignment Type are grayed out.

Cause

Once the Invoice Request becomes an Invoice document, whether by clicking Release or by clicking Save as Invoice, the Revenue Assignment information becomes grayed out.

Resolution

This is the system expected behavior.

An alternative option may be to check the SAP Customer Influence Platform to submit an idea.

Keywords

Customer Invoice, G/L, Account, Revenue Assignment, Change , KBA , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign 2008