SAP Knowledge Base Article - Preview

2982599 - Identification Numbers Are Not Copied To Master Account During Customer Merge Process

Symptom

You are merging two customer accounts using Customer Merge, however, you see that the information maintained in the Identification facet is not copied to master account after Customer Merge process.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

customer merge, account merge, identification facet, identification number, master account , KBA , customer merge , identification facet , account merge , identification number , master account , LOD-LE-BP-MRG , Business Partner Merge , LOD-CRM-ACC , Account , How To

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