SAP Knowledge Base Article - Public

2982723 - Library Owner Cannot Be Edited

Symptom

The owner of a folder in the Library work center view cannot be edited, not even if you are the owner of it.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Go to the Library work center.
2. Go to the Library view.
3. Select a folder ABC (where ABC is a folder).
4. Click in the More button and select Manage Access option.
5. Open the tab Employees.

You see the checkboxes in the Owner column all grayed out and cannot be ticked or unticked.

Cause

The Owner is a read only field which cannot be changed, not even by the owner of the folder.

Resolution

Please check for which user the Owner column is marked and login with that user to change the access for others.

Public access can also be given by the owner, so all the users can access the folder/document.

This is the current design of the system. If you wish for more features then please request via Influence Forum.

Keywords

Library ; Owner ; Edit ; Grayed Out ; Cannot ; Unable ; No way ; Folder ; , KBA , LOD-CRM-BF-ATT , Attachments , LOD-CRM-BF-DLP , C4C: CRM Basic Function - Document Lookup , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions