Symptom
In to-do tile on onboarding homepage, number on displayed in tile does not reflect actual number of tasks
Environment
SAP SuccessFactors Onboarding 2.0
Reproducing the Issue
1. Log into system
2. Notice number of tasks listed in tile is three
4. When you open tile, tasks displayed is two
Cause
- There are stale entries in the tile
- Some tasks that were completed are still being counted in the task count
Resolution
- Please open a support ticket
- Support need to engage engineering team to run a script to remove stale entries
Keywords
todo, tile, count, tasks, onboarding dashboard , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
Product
SAP SuccessFactors Onboarding 2005