SAP Knowledge Base Article - Public

2983078 - TO-DO tile count for ONB 2.0 does not display correct number - ONB 2.0


In to-do tile on onboarding homepage, number on displayed in tile does not reflect actual number of tasks


SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

1. Log into system
2. Notice number of tasks listed in tile is three
4. When you open tile, tasks displayed is two


  • There are stale entries in the tile
  • Some tasks that were completed are still being counted in the task count


  • Please open a support ticket 
  • Support need to engage engineering team to run a script to remove stale entries


todo, tile, count, tasks, onboarding dashboard , KBA , LOD-SF-OBX-DBD , Dashboard , Problem


SAP SuccessFactors Onboarding 2005