Symptom
When clicking on Preview for a sales document, the error "System Maintenance / Temporary System Downtime" is displayed.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Open any document.
- Click Preview.
- A new page is opened with "System Maintenance / Temporary System Downtime".
Cause
The template name has special characters (for example %).
Resolution
Remove any special characters from the template name.
Keywords
Maintenance Mode, downtime, special characters, preview, template , KBA , AP-RC-OUT , Output Management , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions