SAP Knowledge Base Article - Public

2983148 - Sales Order Invoice Request is Blocked


You have noticed that a Sales Order Invoice Request is showing as Blocked, despite having had an invoice being released.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Requests view.
  3. Search for the ID ABC (ABC represents the ID of the Invoice Request).

The document status is Blocked.


Sales Order is blocked because under the Sales Order ABC, an Invoice Block was maintained.

The reason you were able to release the Invoice document, despite having an Invoice Block in the source Sales Order, is because the Invoice document was created before the block was maintained in the Sales Order.


  1. Created Sales Order ABC.
  2. Released the follow-up documents.
  3. Set Invoice Block. 
  1. Go to the Invoice Request view.
  2. Click Invoice button.

System does not generate Invoice Document.
Warning: Invoicing for item 10 type Outbound Delivery Invoice Request XYZ not possible; reference document blocked.
(XYZ represents the ID of the Outbound Delivery Invoice Request).

  1. Removed the Invoice block from the Sales Order.
  2. Go back to the Invoice Request view.
  3. Click Invoice button.
  4. Click Save to save the document as an Invoice document  (Not Released).
  5. Go to the Sales Order ABC.
  6. Set the Invoice block again.
  7. Opened the Invoice document and click release.

The system released the Invoice document.


This is the expect system behavior.

Since the Sales Order is now Completed, you will need to cancel the Invoice document, remove the Invoice Block from the Sales Order and once this is performed, you may release the Invoice again and Sales Order Invoice Request will show as Processed.

See Also

2194102 - Customer Invoices Request is Blocked
2913446 - Outbound Delivery Invoice Request is in Status Blocked
1757278 - Customer Invoice Request For The Sales Order Is In Blocked Status
2638297 - Customer Contract Invoice Request Is Blocked, However Schedule Invoice Request Is To Be Invoiced
1932045 - The Customer Contract Invoice Request is Showing the Status as Blocked


Sales Order, Invoice Request, Blocked, Invoice Block , KBA , AP-CI-CI , Customer Invoice , How To


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