2983148 - Sales Order Invoice Request is Blocked

You have noticed that a Sales Order Invoice Request is showing as Blocked, despite having had an invoice being released.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Select the Invoice Requests view.
3. Search for the ID ABC (ABC represents the ID of the Invoice Request).

The document status is Blocked.

Sales Order is blocked because under the Sales Order ABC, an Invoice Block was maintained.

The reason you were able to release the Invoice document, despite having an Invoice Block in the source Sales Order, is because the Invoice document was created before the block was maintained in the Sales Order.

Example:

1. Created Sales Order ABC.
2. Released the follow-up documents.
3. Set Invoice Block. 

1. Go to the Invoice Request view.
2. Click Invoice button.

System does not generate Invoice Document.
Warning: Invoicing for item 10 type Outbound Delivery Invoice Request XYZ not possible; reference document blocked.
(XYZ represents the ID of the Outbound Delivery Invoice Request).

1. Removed the Invoice block from the Sales Order.
2. Go back to the Invoice Request view.
3. Click Invoice button.
4. Click Save to save the document as an Invoice document  (Not Released).
5. Go to the Sales Order ABC.
6. Set the Invoice block again.
7. Opened the Invoice document and click release.

The system released the Invoice document.

This is the expected system behavior.

Since the Sales Order is now Completed, you will need to cancel the Invoice document, remove the Invoice Block from the Sales Order and once this is performed, you may release the Invoice again and Sales Order Invoice Request will show as Processed.

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Sales Order, Invoice Request, Blocked, Invoice Block , KBA , AP-CI-CI , Customer Invoice , How To