SAP Knowledge Base Article - Public

2983192 - (ONB Panel) The default value is not displayed as 'empty Item Text' in ONB 1.0 panel

Symptom

In onboarding Panel, the value in ‘Properties - SF HCM Picklist’ is not displayed as the value maintained in ’Empty Item Text‘.

Environment

 SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  • Checked panel's configuration, Show Empty Item is 'Yes' and Empty Item Text is ' --Select--'. The picklist is using 'country'.

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  • Preview the panel, the default value of this field shows one of the picklist value instead of '--Select--'.

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Cause

Missing code in picklist file.

Resolution

  • Navigate to Admin Center-> Import and Export Data -> Export Picklist
  • Admin Center-> Monitor Jobs -> download the file
  • Open 'Picklist-Values.csv' and find the picklist you're using for this panel
  • Check if the value is missing under the column 'values.nonUniqueExternalCode'.

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  • Update the value and import to the system. Then the value should appear as '--Select--' as expect.

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Keywords

ONB1.0, Panel, picklist, drop down, default value, Empty Item Text. , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors HXM Core 2005