SAP Knowledge Base Article - Preview

2983593 - Cloud Print Manager Saving Files in Different Locations and Folders

Symptom

You have installed and configured Cloud Print Manager (CPM) at your server or computer to "Save to File" instead of printing in a regular printer. However you noticed that just some prints are saved in the folder you have configured.

Also, some prints are appearing as Failed in CPM queue and when looking for print queues in ByDesign front-end you can see different filepaths:

Saved to directory C:\Users\YourUser\YourFolder
Saved to directory C:\Users\DifferentUser\DifferentFolder

CPM_Folders_Queue.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


Read more...

Environment

  • SAP Business ByDesign
  • SAP Cloud for Customer
  • SAP Cloud Print Manager

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

cloud print manager, CPM, print queue, save to file, different locations, different folders , KBA , AP-RC-OUT , Output Management , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.