SAP Knowledge Base Article - Public

2983730 - No template when edit Welcome Message

Symptom

No template when edit Welcome Message

Environment

Onboarding 2.0

Reproducing the Issue

  1. Go to Onboarding Dashboard
  2. Start to Write Welcome Message for a candidate
  3. No template populated

Cause

lack of permission Onboarding Program

Resolution

  1. Go to permission role
  2. Add permission Onboarding 2.0 or Offboarding 2.0 Admin Object Permission >> Onboarding Program >> View/Edit

Keywords

KBA , LOD-SF-OBX-ADM , Admin UI , How To

Product

SAP SuccessFactors Onboarding all versions