SAP Knowledge Base Article - Public

2984033 - Standard Document Type - SOR: Sales Order Request Missing

Symptom

The standard Sales Order document type "SOR: Sales Order Request" is missing from your system.

Environment

SAP Cloud for Customer

Cause

The document type "SOR Sales Order Request" is based/depending on VISITS. If these are not in scope, the document type is not enabled. It cannot be added manually.

Resolution

To have that document available, Visits have to be scoped in your system.

Keywords

Restore, vanished , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2008