You have created a Ticket in the Cloud for Customer (C4C), added a Line Item and forwarded it to the Field Service Management (FSM). Latter on, at the C4C side, you decided to delete the Ticket Line Item. The Line Item deletion is not replicated to the FSM.
- SAP Field Service Management
- SAP Cloud for Customer
Line Item; Not Working; Missing Deletion; Replicate Service Ticket to SAP Field Service Management; CPI; Delete; Reserved Material; C4C; FSM; Item; , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To
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