SAP Knowledge Base Article - Preview

2984205 - Actual Quantity C4C FSM Integration Not Being Updated

Symptom

When sending an Activity from the Field Service Management (FSM) to the Cloud for Customer (C4C), the Actual Quantity of the Line Item field is not getting updated.


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Environment

  • SAP Cloud for Customer
  • SAP Field Service Management

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Field Service Management all versions

Keywords

KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , Problem

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