SAP Knowledge Base Article - Preview

2984205 - Actual Quantity C4C FSM Integration Not Being Updated


When sending an Activity from the Field Service Management (FSM) to the Cloud for Customer (C4C), the Actual Quantity of the Line Item field is not getting updated.



  • SAP Cloud for Customer
  • SAP Field Service Management


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Field Service Management all versions


0; Actual Value, Quantity Not Correct; FSM Quantity Issue; , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.