SAP Knowledge Base Article - Public

2984438 - Job Info/Terminate error: Changes cannot be saved as the data to be stored is not in sync with the provided values.

Symptom

Job Info/Terminate error: Changes cannot be saved as the data to be stored is not in sync with the provided values. Please reselect a value for [Picklist] and try again.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

Update Job Information; or
Terminate and employee

Resolution

This is related a new validation for data issue, which throws the reported error.

Possible Workaround:

  1. Go to Job Information > click on the clock icon (History) and edit the current/latest Job Info record
  2. Change the value for the field mentioned in the error (Please reselect a value for [Picklist] and try again) to something else & then save
  3. Edit the record again, change the field value back to what it was and then save
  4. Try the Termination / job info change again and it will be successful

If this does not solve your issue please reach out to support.

We are working with Engineering on providing more information around the picklist data issues and how to resolve these.

Keywords

CS20200000855881, INC0108126, job info, terminate, termination, error, sync, reselect , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors Employee Central 2011