SAP Knowledge Base Article - Public

2984645 - 'Upload Participant List' option is not displayed if launch forms - 360 Multi-Rater

Symptom

When launching a form the upload participant list is missing.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. When launching 360 forms, select launch date as 'Now':



  2. There is an option 'Optional: Unpload Participant List' can be used to upload Participant List.



  3. But if we launch it in a future date or any recurring schedule option is selected, the 'Upload Participant List' is not displayed.



Cause

This is an expected behavior of the system.

Resolution

'Upload Participant List' is only applicable for 360 Reviews forms, and will be disabled if any recurring schedule option is selected on the Launch Date tab.

This is because if the uploaded file containing any inactive participants, there will be issue occurred and impact 360 form launching. As the participants may be changed to inactive in the future(scheduled form launch date). To ensure  360 forms are launched successfully, 'Upload Participant List' feature will not be used for scheduled form launch. 

Keywords

MTR, list, upload, excel, excel table, user import, participant, participant upload, load users, MTR, Multirater, 360 forms, launching forms, schedule form, missing option, where is the upload option, how upload, csv, upload data, performance, missing button. , KBA , LOD-SF-MTR-FBK , Feedback: Get Feedback, Ask for Feedback, etc. , Problem

Product

SAP SuccessFactors Performance & Goals all versions

Attachments

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