Symptom
When launching courses in SuccessFactors Learning, different error messages can be displayed, such as:
- "https://icontent.plateau.com/icontent/public/invalidAuthCookie.htm" (in the content URL)
- "404 Not Found"
- "Your request has been denied"
- "The media could not be loaded, either because the server or network failed, or because the format is not supported"
- "An error occurred while processing your request."
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Environment
SAP SuccessFactors Learning
Product
SAP SuccessFactors Learning all versions
Keywords
invalidAuthCookie.htm, content, mp4. video, 404, "The media could not be loaded, either because the server or network failed, or because the format is not supported", akamai, cache, large file, An error occurred while processing your request, launch, learning, course , KBA , LOD-SF-LMS-PCM , iContent , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CNT , Content , Problem
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