When launching large content files such as video files, Requests are redirected to https://icontent.plateau.com/icontent/public/invalidAuthCookie.htm and throwing 404 error or 'Your request has been denied'
- SAP SuccessFactors Learning
Files larger than 1800 MB are not cached by akamai and so will not launch.
Files over 1800 MB are not supported in iContent
- Video files are the most likely to be affected: those should be uploaded with smaller resolution/lower quality
- The content should be broken into multiple parts less than 1800MB
KBA , LOD-SF-LMS-CNT , Content , Problem