SAP Knowledge Base Article - Public

2985154 - Analysis Office is not remembering settings from previous users


Whenever you select an option that should be permanent in Analysis Office (AFO), such as:

  • The "free text fields" message that comes up every time you open AFO, even though you keep selecting the "Do not show again" box.
  • The Web Service URL that always has the default "http://<boe server hostname>:<port>/dswsbobje/services/Session" and nothing else is in the dropdown.


  • SAP Analysis for Microsoft Office All versions

Reproducing the Issue

Choose option to not appear again next time you use AFO and they will be forgotten, then you will have to choose them again, as per examples above.


Missing files in one of the required folders below:



Uninstall and install again AFO from scratch, in order to refresh files on OS level and make the same available to record the choices. Recover missing files.


AFO, Analysis Office, remembering, settings, previous, users, install, uninstall, choices, refresh , KBA , BI-RA-AO-XLA , Excel Addin , Problem


SAP Analysis for Microsoft Office all versions