SAP Knowledge Base Article - Public

2985817 - Applications moved from Withdrawn Status to a Disqualified Status are appearing as active applications in a job requisition


When a recruiter moves a candidates application from the Withdrawn By Pipeline status, to any disqualification status, the system treats this move by marking the application as active. Even though the application is in a disqualification status currently.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Candidate withdraws their application on the external career site.
  2. The Job Req Pipeline is updated so the application is now moved to the Withdrawn By Status as expected.
  3. A recruiting user comes along and moves this same application from the Withdrawn By status to any other disuqualification status in the Job Req Pipeline.
  4. The candidates application now goes from being inactive to an active application as a result.


At the moment, this is currently marked a System Limitation.


Customers should refrain from moving candidates from Withdrawn Statuses to Disqualification statuses in the talent pipeline.

Engineering are currently treating this issue as a Product enhancement at the moment.

Your CSM can keep track of these issues by following the engineering ticket listed in the Keywords section of this KBA.


RCM-71792 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Product Enhancement


SAP SuccessFactors Recruiting 2105