SAP Knowledge Base Article - Public

2985817 - Applications moved from Withdrawn Status to a Disqualified Status are appearing as active applications in a job requisition

Symptom

When a recruiter moves a candidates application from the Withdrawn By Pipeline status, to any disqualification status, the system treats this move by marking the application as active. Even though the application is in a disqualification status currently.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Candidate withdraws their application on the external career site.
  2. The Job Req Pipeline is updated so the application is now moved to the Withdrawn By Status as expected.
  3. A recruiting user comes along and moves this same application from the Withdrawn By status to any other disuqualification status in the Job Req Pipeline.
  4. The candidates application now goes from being inactive to an active application as a result.

Cause

At the moment, this is currently marked a System Limitation.

Resolution

Customers should refrain from moving candidates from Withdrawn Statuses to Disqualification statuses in the talent pipeline.

Engineering are currently treating this issue as a Product enhancement at the moment.

Your CSM can keep track of these issues by following the engineering ticket listed in the Keywords section of this KBA.

Keywords

RCM-71792 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Product Enhancement

Product

SAP SuccessFactors Recruiting 2105