SAP Knowledge Base Article - Preview

2986454 - My Inbox /SBWP Inbox performance is slow even with reasonable amount of data

Symptom

  • My Inbox Fiori / SBWP (Business Workplace) Inbox performance is slow even with small amount of work items.
    AND
  • Experiencing high execution time (in SE30, SAT, ST12 traces) in case of SELECT on SWWWIHEAD table (Class CL_SWF_FLEX_TASK_ACT_CONFIG, Method IF_SWF_FLEX_TASK_ACT_CONFIG~SET_TASKS).


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Environment

  • Task Gateway
  • SAP Business Workflow
  • Gateway Business Workflow Enablement
  • ABAP PLATFORM 1909 - Application Server ABAP SPS 000 (SAP_BASIS 7.54) 
  • ABAP PLATFORM CLOUD 1911 - SAP NetWeaver Application Server ABAP for S/4HANA cloud 7.78 (SAP_BASIS 7.78)
  • ABAP PLATFORM CLOUD 2002 - SAP NetWeaver Application Server ABAP for S/4HANA cloud 7.79 (SAP_BASIS 7.79)
  • My Inbox Fiori Application
  • SAP Gateway

Product

ABAP platform 1909 ; SAP NetWeaver Application Server for ABAP for SAP S/4HANA Cloud 1911 ; SAP NetWeaver Application Server for ABAP for SAP S/4HANA Cloud 2002 ; SAP S/4HANA 1909

Keywords

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, SWF_WORKFLOW, SELECT wi_id, step_id, top_task AS scenario, INTO TABLE @mt_tasks, FROM swwwihead, FOR ALL ENTRIES IN @it_tasks, WHERE wi_id EQ @it_tasks-wi_id, IF_SWF_FLEX_TASK_ACT_CONFIG~SET_TASKS, slow task performance, my inbox load several minutes, Work processes going into PRIV mode , KBA , OPU-BSC-TGW , Task Gateway , BC-BMT-WFM , Business Workflow , CA-INB-FIO , Fiori UI for My Inbox Application , Problem

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