SAP Knowledge Base Article - Preview

2986512 - Alert has been triggered by Cloud Connector e-mail does contain description

Symptom

SCC Shadow takes over master role and system generates an alert e-mail regarding it.

This particular e-mail has no information of which SCC it's coming from:


   Cloud Connector triggered the following alerts:

 
   Tunnel connection to subaccount xyz@hana.ondemand.com has recovered

   Alert has been triggered on <no description>-master at <Thu xx xx xx:xx:xxx UTC 20xx>

 
   E-Mail generated on Cloud Connector "<no description>"

 And you would like to add a description, so it's possible to identify the SCC in the upcoming alert received.


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Environment

  • SAP Cloud Connector release independent;
  • Third-party Mail Server.

Product

Open Connectors 1.0

Keywords

scc, sap cloud connector, Configuration, Cloud, Connector Info,  Description, alert, HA, email, mail identify, <no description>, no description, empty , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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